Welcome to HATIM Furniture

These terms & conditions are applicable for all our products. By agreeing to our terms & conditions, you confirm your acceptance of our policies. In case of a disagreement, you are requested to call our customer care service. Hatim furniture reserves the right to change, modify and update these terms and condition at any time without prior notice.

We have a 7 Days Replacement Guarantee for all physical products sold on www.hatimfurniturebd.com. Though, all our products have one year warranty.

Delivery:

Hatim Furniture is committed to deliver its products within 96 hours for products that are in stock. For products not in stock, it will take 10-15 working days. A delivery Charge will be applicable for purchases of Tk 5000 and below. For delivery inside Dhaka city, the delivery charge will be Tk 200 and for outside Dhaka city, it will be Tk 500.

Requirement for a valid return:

  • Proof of purchase (order number, invoice, etc.)
  • Reason for return has to be valid and return acceptance conditions met (further details given below)

Valid conditions and reasons to return an item:

  • Delivery of wrong products
  • Delivery of defective & broken products
  • Delivery of products with missing parts
  • Incorrect content on website

Return/ Replacement Guarantee may not apply in any of the following conditions:

  • Damages due to misuse of product
  • Incidental damage due to malfunctioning of product
  • Any consumable item which has been used or installed
  • Products with tampered or missing serial / UPC numbers
  • Any damage / defect which are not covered under the manufacturer’s warranty

N.B: Replacement of the product is subject to availability of the same.